Cupid Transportation is committed to respecting your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you access or use our transportation services, website, mobile application, or related services.
Cupid Transportation may use GPS and other location technologies to support pickup and drop-off coordination, navigation, and ride tracking. Location access will depend on the features used and the permissions granted by the user. Background location access, where supported, will be subject to applicable permissions and platform rules.
If our services provide messaging or communication facilities, relevant communications may be processed to provide support, resolve disputes, investigate reported misuse, maintain safety, or meet legal requirements.
Cupid Transportation uses reasonable security measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no electronic system can guarantee absolute security.
Personal information is retained for as long as necessary to provide services, maintain relevant records, comply with legal obligations, resolve disputes, and prevent fraud. When information is no longer required, it will be deleted or anonymized where appropriate and legally permissible.
Subject to applicable law, users may request access to their personal information, correction of inaccurate details, deletion of eligible data, or withdrawal of consent where applicable. Users may contact Cupid Transportation using the contact details provided below to submit a privacy-related request.
Our services are not intended for children to use independently where such use is prohibited by applicable law. We do not knowingly collect children's personal information in violation of applicable legal requirements.
Our services may use third-party providers for hosting, mapping, analytics, communication, or payment processing. Where applicable, the processing of information by these providers is subject to relevant contractual safeguards and their own privacy policies.
Cupid Transportation may update this Privacy Policy periodically. Revised versions will be published on our website or application with an updated revision date. Where required by law, users will be notified of material changes or asked to provide consent.
Last Updated: October 29, 2026
Welcome to Cupid Transportation. These Terms and Conditions govern your access to and use of our transportation services, website, mobile application, and related features. By registering for or using our services, you agree to these Terms.
Users are responsible for maintaining the confidentiality of their account credentials and for activities conducted through their accounts. Any suspected unauthorized access should be reported promptly. Cupid Transportation may restrict or suspend accounts when necessary to address fraud, security concerns, misuse, or violations of these Terms.
Where online booking is supported, customers may request transportation by providing relevant journey details. Availability depends on the service area, vehicle and driver availability, operational conditions, and other applicable requirements. A booking is confirmed only through the applicable confirmation process.
Location services may be used to identify pickup and drop-off points, support navigation, and coordinate transportation. Users may manage device permissions through their device settings. Disabling required permissions may affect certain service features.
Users must not use any communication feature to send unlawful, abusive, threatening, fraudulent, or harmful messages. Cupid Transportation may review reported misuse where necessary for safety, support, dispute resolution, or compliance with applicable law.
Customers agree to pay the applicable fares, fees, taxes, or other charges disclosed for the service. Where supported, payments may be processed through available payment methods. Any applicable additional charges will be handled according to the relevant pricing and payment terms.
Bookings may be cancelled according to the cancellation rules communicated for the relevant service. Any cancellation fees, refunds, or adjustments will be handled under the applicable booking and payment policies and subject to applicable law.
Customers and drivers must comply with applicable safety requirements and laws. Users should promptly report safety incidents or serious concerns to the appropriate authorities and Cupid Transportation where appropriate. Service availability, travel times, and road conditions may vary.
Cupid Transportation may restrict or terminate access to its services for violations of these Terms, fraudulent activity, safety concerns, security threats, or legal requirements. Such action will be subject to applicable law and any required procedures.
Cupid Transportation will make reasonable efforts to provide reliable services but cannot guarantee that services will always be available without interruptions, delays, or technical issues. Transportation may also be affected by traffic, weather, road conditions, and other circumstances beyond our reasonable control.
To the extent permitted by applicable law, Cupid Transportation shall not be liable for indirect or consequential losses arising from service interruptions or inability to use the platform. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.
Cupid Transportation may update these Terms from time to time. Updated Terms will be published on the relevant website or application. Where required by law, users will be notified of material changes or asked to provide consent.
These Terms are intended to be governed by the laws of India, subject to applicable mandatory legal requirements. Disputes will be handled by courts having jurisdiction under applicable law.
Use of Cupid Transportation is also subject to this Privacy Policy. Where consent is required for the processing of personal information, such consent will be handled in accordance with applicable law.
CUPID TRANSPORTATION
5/172E, Kuravanvilai,
Kaviyaloor, Kattathurai Post - 629158,
Kanyakumari District,
City: Marthandam,
State: Tamil Nadu, India.
📧 Email: cupidtransportation@gmail.com
For booking assistance, customer support, account-related concerns, or privacy requests, please contact Cupid Transportation using the email address provided above.
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